Residential Conveyancing

Residential Conveyancing, the buying or selling of property, can be one of the biggest steps you take in your life, and we believe it is your right to know exactly what is happening at every stage of the process.

From experience we find that clients want a solicitor who can explain and take care of everything from start to finish, who they can telephone and speak to. Most of all, they want a solicitor they can trust to get the job done with minimum hassle.

It is said that moving house ranks up there alongside Death and Divorce as the three most stressful experiences in modern life. They say that it is worse than losing your job, your hair or anything else you can think of. The biggest source of that stress is the dreaded “chain” – a whole line of people itching to move at different times in different directions.

When moving house you  need to be able to contact your solicitor: you need to know what is happening and why it is happening . You need to know what to do and when to do it. As a law Firm we recognise just how important this is to you.

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Sophie has been excellent throughout, keeping us informed and our best interests at heart. Thank you for a quick, reliable and efficient service.


1st September 2019

Fabulous service, Simon couldn't do enough for us and any problems we had he got sorted straight away. Thank you.

Ann Hinds was excellent. She was extremely patient with us as first time buyers. She always had time to explain things to us, so we always understand what was happening. Nothing was too much trouble. Should I need a solicitor in the future, I wouldn’t hesitate to approach Ann again.

Huge thanks to Sophie Croft for her patience and commitment to complete my transaction. As a 22 year old buying a house by myself is daunting but Sophie has been great answering questions and reassuring me every step of the way.

I have been dealing with your firm for a number of years now and the care and attention by all the staff has been first class. It can not be improved. Through happy times and sad times it has always been the same. Thank you very much for all your help.


6th November 2019

Our main contact was through email. I recieved prompt replies to any questions I had. Good service. Would recommend to anyone buying a house.

During the house purchase and sale process both Simon and his most able assistant Travis did a fully professional and faultless job whilst being totally helpful and friendly at all times.

Travis was a very nice young man, very pleasant and most helpful. A pleasure to work on my house sale, nothing too much trouble.

I'm always impressed with Simon's professionalism and his speed in getting the job done. Thanks

We were very happy with Sue and the reception staff. They always kept us informed, went the extra mile and never gave us false information. Best Solicitors we have ever used. Thank you so much.


3rd April 2019

Sophie was amazing. I couldn’t ask for more from her. Our process was long and stressful due to 3rd parties however my only confidence throughout both our sale and purchase was in Sophie the whole time. Thank you very much.

Excellent service received. Difficult times due to Covid-19 but dealt with in a timely and very professional manner, giving me all he advice and guidance I could have asked for. Thank you

Sophie was always on the ball and worked ahead of plan to ensure a speedy service. She explained complex issues in a way we could understand and gave very good advice. We have never used a solicitors who were not local to us however Sophie made sure that this was not an issue and made sure that timings for post etc were never an issue - a real expert in all interactions.

Really appreciate being able to complete our remortgage in the current climate. Thank you for your help.

Exceptional Service. Your firm was new into Barton when we decided to give you a try. We are so glad we did. Could not fault Simon, Travis or the reception staff. We would and already have recommended your company to anyone and everyone.


8th July 2019

Really happy with the speed and efficiency of their company.

Fantastic service, recommend 100% Simon was brilliant!

I only really dealt with Travis, Mr Brocklesby's assistant, who was very helpful in arranging witness signatures during lock down and was very clear with email and telephone conversations. All in all, very good.

I’d just like to acknowledge the exceptional level of service that I recently received from Sophie Croft from your organisation during my recent house move. Please could this e-mail be passed to her supervisor and superiors to recognise her professionalism, diligence and empathy during a very stressful period. Words cannot thank her enough. She is an asset to your organisation and should be highly recognised for how she approaches her work!

Rex Garton, who I knew personally would be proud of the service you still provide.

Moving house was stressful for all the normal reasons but the one element that consistently met or exceeded expectations was the service from Mason Baggott & Garton. Jenny and Pippa were great but special mention has to go to Megan who was my main point of contact and who offered a flawless service throughout.

We as a family have used these solicitors frequently over the past few years in various departments as well. We have found them to be extremely efficient, informative and friendly in all of there departments.

The progress of our purchase was poor because of the actions of the solicitors the represented the  vendor and also the actions of the vendor of the property. The vendors solicitors continually 'messed up' by not checking forms filled in by their client, not getting signatures ready for exchange etc and their continual lack of contact about the situation with Kerry. All of which made it very difficult for those, particularly Kerry, having to liaise with them and their actions or lack of actions.

By comparison, Kerry handled the situation professionally in or best interest. It was a difficult move due to extenuating circumstances but handled with compassion by Kerry. And also by members of other staff who where aware of our circumstances. Hazel on reception was for me absolutely what a receptionist is about, I found her very calming when i needed it.

Extremely satisfied with the level of service we received. I would highly recommend yourself to others. The level of communication was clear and excellent.

Excellent service all round and Jenny was a pleasure to talk to. The matter did take nearly 5 months to complete but we were kept informed along the way and eventually came to a satisfactory conclusion. If we ever move again we will strongly consider using your services. Thank you.

Very good service from Melissa Moran. Our house sale/purchase was progressed quickly and easily. She was also able to prevent the sellers estate agents from causing trouble along the way. I would just like to say a thank you to Melissa Moran for all her help throughout  the process. It took all the stress out of buying and selling the house.

Would just like to mention how helpful Sophie was throughout our whole purchase during this strange time. So friendly and keeping us up to date throughout. It was really appreciated.

Jenny was very helpful in the final day before completing.

We are very happy with Sophie's work on my sale and purchase. We always got a prompt reply to any queries and in plenty of detail if required in response to our questions. Sophie went the extra mile in our opinion and we'd certainly use your firm again.

We have been extremely impressed with the service from the first conversation through to completion. Very happy indeed with the full service particularly at this difficult time. Simon, Mary and Travis have been excellent. We will certainly use you when we purchase our next home.

It was a stressful time for us during the process. Sophie and the team showed empathy and patience. They ensured that everything went smoothly and where issues came up the team made sure that they minimised the stress involved. We cannot thank you enough. Cheryl Watkins was also very helpful and supportive.

Amazing communication from start to finish. Simon and Travis have both been brilliant, nothing was too much trouble for them and I was kept up to date at all times.


30th September 2019

Great service been provided, always in time. Fast answers , friendly staff.

Sophie’s professionalism was 1st class and this was the second time I dealt with her. I would strongly recommend Sophie as she is so meticulous and treats you like the most important person every time regardless of the struggles with vendors and their solicitor’s with various legal attributes. Sophie ensures 100% satisfaction every time. I cannot thank you enough despite the added challenges of COVID-19. You are a credit to your firm. Thank you and take care.

I had a great experience with Mason Baggott and Garton Solicitors. Sophie, my solicitor was excellent and quickly earned my trust. She is an informative, calm professional and we cannot thank her enough for her support.

Do call back clients as quickly as possible.


A thoroughly first class professional and friendly service in every way. Would thoroughly recommend.

Excellent service, speedy, great communication. I would defiantly recommend this solicitors.

Your service was excellent.

In the past few months a lot of my friends and family have moved house and it has been very stressful for them due to the service that the solicitor provided, however in our case the whole process was quick, easy and flawless. Well done to you all for a fantastic service.

Simon and Travis were both extremely helpful from start to finish. I appreciate things are difficult at the minute but we still managed to complete in 3 months which is great as we thought it would take longer. Thank you so much.

Excellent service provided again by both Travis Dean and Simon Brocklesby at the Barton office, I will definitely continue to use Mason, Baggot and Garton for any future housing conveyance work.

I have dealt with Parminder now on 3 property transactions and I highly recommend. Each transaction has been smooth with great communication and dealt with in a timeline manner. A* Service.

Sophie Croft is exceptionally gifted and professional in her capacity as a solicitor. Even when I pushed her to the limit, she remained composed and professional. You’re awesome, Sophie.

Could not fault Hayley one bit for the work she did for us. She was extremely responsive and informative and went above and beyond on the day of exchange when we were faced with certain problems. Would definitely recommend!

I just wanted to drop you an email saying thank you for all your help during my house buying process.

You and everyone in your team were absolutely brilliant and I am very happy with the service I received from you. Thanks a lot for all your help, great communication, and friendly and personal approach.

Definitely will recommend your company to any one buying a house, and definitely will use your services in the future.

All the best to you and everyone in your team!

Thank you


We had issues further down the chain which highlighted how fortunate we was to have Sophie Croft as our solicitor/conveyancer she kept us informed at all times, we would definitely recommend her services.

Sophie and Megan were both very polite, friendly and professional. They were knowledgeable and supportive of my first time buyer experience when I had lots of questions.

This year has been difficult for all, I was expecting longer delays in the purchase. Communication has been excellent, giving clear instructions as to what was required.

Both Simon and Travis were superb, they kept us up to date throughout the process with information and progress. Would highly recommend.

Everything went ahead efficiently and without and problems. All matters dealt with via email or phone with minimal effort from mtself and making the whole process smooth and stress free.

Even though Becci was up against poor buyers solicitors she did a fantastic job. Communication was excellent throughout and she answered all the questions I had.I would have no hesitation in recommending your firm to anyone.

Parminder did an excellent job of both our sale and purchase. She was very on-the-ball and quick to deal with all issues at a particularly busy time. Based on my experience, I have indeed recommended Parminder to a close friend.

Everything went very smoothly so much so that there was little contact needed.

Sophie kept us informed and looked after our interests throughout the process. When we tried to take risks she rightly expressed caution, but at the end of the day she pulled out all the stops to complete our purchase against all the odds. Thank you Sophie.

In what turned out to be a less than straight forward property purchase the quality and communication from Melissa Moran was outstanding; despite global pandemic! Very thorough and professional, and kept pushing the process on at all times. Thank you so much.

Brilliant service, highly recommended.


1st September 2019

Excellent service under difficult circumstances! Very professional and no corners cut! We was extremely impressed in how you dealt with our case considering the pandemic! Thank you.

Travis was exceptional at returning calls and emails, very helpful!! Excellent service!! Thank you.

Amazing service from Sophie, from start to finish she was amazing talking me through the next steps and processes. Being a first time buyer and frankly not really doing much research I didn't really know what to expect in regards to next steps, timelines etc.

She kept me in the loop every step of the way and every time I had questions she gave me a call and talked me through them. Prior to even completing I recommended your services to a friend and no doubt on my next purchase will be reaching out.

Excellent service. Jenny and Megan made sure that very rock was turned for us. Thank you for all your patience towards me. But I think our seller required a lot more than me. Thank you again for helping us with our conveyancing.

It was always going to be a challenge buying a property during the pandemic. But 5 months after our offer was accepted we’ve finally completed the purchase. Thanks to Becci for getting us over the line. Much appreciated.

Mr Dean was helpful and a pleasure to deal with. The whole process was efficient and professionaly handled. I will be pleased to use Mason Baggott and Garton in the future.


Great service and always answered questions when they needed to be.

Jenny was very helpful, especially toward the end of the process and really pushed for what we needed. Thank you!

There is an error in calculation of the third party expenses. It was corrected after I reported this. This is an area you can improve/avoid, but it does not affect me to give you a 5-star rating. I am very satisfied with your responsiveness, professional service and competitive price.

Thank you for your efficient service. I'm a first time buyer and you made it as painless as possible!


Jenny was ahead of schedule at all times. Whenever I rang she was on the ball immediately with our case and always knew exactly where we were at with things. She came across as very personable and real which made her very easy to talk with…..I only have experience of one house sale and purchase before, and from that thought it was a given that solicitors were slow and a bit difficult. I cannot praise Jenny enough. I never thought I would recommend a solicitor.

My personal thanks to Simon and Travis who were both excellent. Very pleased with the service.

Sophie Croft and her team assisted my partner and myself to buy our first home, which we did during the covid-19 lock down. Any problems we faced during this time Sophie and her team were amazing. Always professional, polite and brilliant at getting things done on time. All contact via phone or email with very quick response times. Highly recommend and would defiantly use them again.

Always an excellent and trustworthy service, thank you!


24th July 2019

Friendly professional service. My first time dealing with a solicitor as a first time buyer and they kept me informed all the way along, and made me aware when I needed to do anything. Happy with the service.

This was my first ever house purchase and i knew nothing about the process. Simon and his team made everything so simple even don to my questions which he must have answered so many times before. Couldn't have asked for a better solicitors to deal with.

Sophie kept us informed and looked after our interests throughout the process. She was always polite and kept cheerful even when we were forcing her hand. A pleasure to work with.

Everything was very easy for me as a first time buyer, everything was explained in a ways I could understand and they answered any questions and query’s straight away. They always chased on things as well, trying to get me moved forward and into my new home as quickly as possible

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As the housing market continues to benefit from the Government’s stamp duty holiday, and with residential transactions returning to pre-Covid-19 levels, we are noticing that Coronavirus (COVID-19) is having an impact on industry professionals working in private residential property.

In consequence, the Conveyancing Industry is currently advising that  the average national conveyancing transaction is taking nearly 5 months.

At Mason Baggott and Garton Solicitors our IT systems mean that we can securely work from home and process almost everything as we normally would in the office. We have adapted how we work so that our Conveyancing service can remain largely uninterrupted - instructions can often be taken by telephone, and the use of email (or the post) is invaluable for being able to send documents. Yet whilst we have put plans in place to ensure business continuity there are, unfortunately and undoubtedly, delays to usual timeframes.

Delays are being reported with lenders, solicitors, the Land Registry and also at Local Authorities. We know that the coronavirus outbreak coupled with the popularity of the stamp duty break is posing challenges over how certain day-to-day activities are completed which, in turn, is creating difficult conditions for all concerned in the conveyancing arena. By way of a single example, where search agents are undertaking Local Authority searches, terminals might be used which have to be cleaned between each appointment, reducing the number of appointments available each day.

Solicitors are reliant on third parties for many aspects of a conveyancing transaction, from other solicitors to mortgage lenders, to local authority and search providers. We are conscious that the whole system has slowed and the high number of variables makes it very difficult at the moment to predict an accurate timescale for any transaction.  With the stamp duty “holiday” set to end at the end of March 2021, we urge clients for whom stamp duty may be at issue to start making financial  and other contingencies, as assurances cannot be given that it will be possible to complete transactions before the stamp duty break ends.