Residential Conveyancing

Residential Conveyancing, the buying or selling of property, can be one of the biggest steps you take in your life, and we believe it is your right to know exactly what is happening at every stage of the process.

From experience we find that clients want a solicitor who can explain and take care of everything from start to finish, who they can telephone and speak to. Most of all, they want a solicitor they can trust to get the job done with minimum hassle.

It is said that moving house ranks up there alongside Death and Divorce as the three most stressful experiences in modern life. They say that it is worse than losing your job, your hair or anything else you can think of. The biggest source of that stress is the dreaded “chain” – a whole line of people itching to move at different times in different directions.

When moving house you  need to be able to contact your solicitor: you need to know what is happening and why it is happening . You need to know what to do and when to do it. As a law Firm we recognise just how important this is to you.

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The progress of our purchase was poor because of the actions of the solicitors the represented the  vendor and also the actions of the vendor of the property. The vendors solicitors continually 'messed up' by not checking forms filled in by their client, not getting signatures ready for exchange etc and their continual lack of contact about the situation with Kerry. All of which made it very difficult for those, particularly Kerry, having to liaise with them and their actions or lack of actions.

By comparison, Kerry handled the situation professionally in or best interest. It was a difficult move due to extenuating circumstances but handled with compassion by Kerry. And also by members of other staff who where aware of our circumstances. Hazel on reception was for me absolutely what a receptionist is about, I found her very calming when i needed it.

I had a great experience with Mason Baggott and Garton Solicitors. Sophie, my solicitor was excellent and quickly earned my trust. She is an informative, calm professional and we cannot thank her enough for her support.

I only really dealt with Travis, Mr Brocklesby's assistant, who was very helpful in arranging witness signatures during lock down and was very clear with email and telephone conversations. All in all, very good.

Thank you for your efficient service. I'm a first time buyer and you made it as painless as possible!

 

Rex Garton, who I knew personally would be proud of the service you still provide.

Sophie has been excellent throughout, keeping us informed and our best interests at heart. Thank you for a quick, reliable and efficient service.

 

1st September 2019

Do call back clients as quickly as possible.

 

Sophie was always on the ball and worked ahead of plan to ensure a speedy service. She explained complex issues in a way we could understand and gave very good advice. We have never used a solicitors who were not local to us however Sophie made sure that this was not an issue and made sure that timings for post etc were never an issue - a real expert in all interactions.

I just wanted to drop you an email saying thank you for all your help during my house buying process.

You and everyone in your team were absolutely brilliant and I am very happy with the service I received from you. Thanks a lot for all your help, great communication, and friendly and personal approach.

Definitely will recommend your company to any one buying a house, and definitely will use your services in the future.

All the best to you and everyone in your team!

Thank you

 

Fabulous service, Simon couldn't do enough for us and any problems we had he got sorted straight away. Thank you.

Moving house was stressful for all the normal reasons but the one element that consistently met or exceeded expectations was the service from Mason Baggott & Garton. Jenny and Pippa were great but special mention has to go to Megan who was my main point of contact and who offered a flawless service throughout.

Great service been provided, always in time. Fast answers , friendly staff.

Excellent service. Jenny and Megan made sure that very rock was turned for us. Thank you for all your patience towards me. But I think our seller required a lot more than me. Thank you again for helping us with our conveyancing.

Very good service from Melissa Moran. Our house sale/purchase was progressed quickly and easily. She was also able to prevent the sellers estate agents from causing trouble along the way. I would just like to say a thank you to Melissa Moran for all her help throughout  the process. It took all the stress out of buying and selling the house.

Always an excellent and trustworthy service, thank you!

 

24th July 2019

We have been extremely impressed with the service from the first conversation through to completion. Very happy indeed with the full service particularly at this difficult time. Simon, Mary and Travis have been excellent. We will certainly use you when we purchase our next home.

We were very happy with Sue and the reception staff. They always kept us informed, went the extra mile and never gave us false information. Best Solicitors we have ever used. Thank you so much.

 

3rd April 2019

Everything went very smoothly so much so that there was little contact needed.

It was a stressful time for us during the process. Sophie and the team showed empathy and patience. They ensured that everything went smoothly and where issues came up the team made sure that they minimised the stress involved. We cannot thank you enough. Cheryl Watkins was also very helpful and supportive.

Brilliant service, highly recommended.

 

1st September 2019

Everything was very easy for me as a first time buyer, everything was explained in a ways I could understand and they answered any questions and query’s straight away. They always chased on things as well, trying to get me moved forward and into my new home as quickly as possible

Really appreciate being able to complete our remortgage in the current climate. Thank you for your help.

Jenny was ahead of schedule at all times. Whenever I rang she was on the ball immediately with our case and always knew exactly where we were at with things. She came across as very personable and real which made her very easy to talk with…..I only have experience of one house sale and purchase before, and from that thought it was a given that solicitors were slow and a bit difficult. I cannot praise Jenny enough. I never thought I would recommend a solicitor.

Amazing communication from start to finish. Simon and Travis have both been brilliant, nothing was too much trouble for them and I was kept up to date at all times.

 

30th September 2019

This was my first ever house purchase and i knew nothing about the process. Simon and his team made everything so simple even don to my questions which he must have answered so many times before. Couldn't have asked for a better solicitors to deal with.

I’d just like to acknowledge the exceptional level of service that I recently received from Sophie Croft from your organisation during my recent house move. Please could this e-mail be passed to her supervisor and superiors to recognise her professionalism, diligence and empathy during a very stressful period. Words cannot thank her enough. She is an asset to your organisation and should be highly recognised for how she approaches her work!

Great service and always answered questions when they needed to be.

Exceptional Service. Your firm was new into Barton when we decided to give you a try. We are so glad we did. Could not fault Simon, Travis or the reception staff. We would and already have recommended your company to anyone and everyone.

 

8th July 2019

Mr Dean was helpful and a pleasure to deal with. The whole process was efficient and professionaly handled. I will be pleased to use Mason Baggott and Garton in the future.

 

Everything went ahead efficiently and without and problems. All matters dealt with via email or phone with minimal effort from mtself and making the whole process smooth and stress free.

Friendly professional service. My first time dealing with a solicitor as a first time buyer and they kept me informed all the way along, and made me aware when I needed to do anything. Happy with the service.

In what turned out to be a less than straight forward property purchase the quality and communication from Melissa Moran was outstanding; despite global pandemic! Very thorough and professional, and kept pushing the process on at all times. Thank you so much.

Even though Becci was up against poor buyers solicitors she did a fantastic job. Communication was excellent throughout and she answered all the questions I had.I would have no hesitation in recommending your firm to anyone.

We as a family have used these solicitors frequently over the past few years in various departments as well. We have found them to be extremely efficient, informative and friendly in all of there departments.

Our main contact was through email. I recieved prompt replies to any questions I had. Good service. Would recommend to anyone buying a house.

Ann Hinds was excellent. She was extremely patient with us as first time buyers. She always had time to explain things to us, so we always understand what was happening. Nothing was too much trouble. Should I need a solicitor in the future, I wouldn’t hesitate to approach Ann again.

Really happy with the speed and efficiency of their company.

I have been dealing with your firm for a number of years now and the care and attention by all the staff has been first class. It can not be improved. Through happy times and sad times it has always been the same. Thank you very much for all your help.

 

6th November 2019

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