Residential Conveyancing

Residential Conveyancing, the buying or selling of property, can be one of the biggest steps you take in your life, and we believe it is your right to know exactly what is happening at every stage of the process.

From experience we find that clients want a solicitor who can explain and take care of everything from start to finish, who they can telephone and speak to. Most of all, they want a solicitor they can trust to get the job done with minimum hassle.

It is said that moving house ranks up there alongside Death and Divorce as the three most stressful experiences in modern life. They say that it is worse than losing your job, your hair or anything else you can think of. The biggest source of that stress is the dreaded “chain” – a whole line of people itching to move at different times in different directions.

When moving house you  need to be able to contact your solicitor: you need to know what is happening and why it is happening . You need to know what to do and when to do it. As a law Firm we recognise just how important this is to you.

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Great service and always answered questions when they needed to be.

Huge thanks to Sophie Croft for her patience and commitment to complete my transaction. As a 22 year old buying a house by myself is daunting but Sophie has been great answering questions and reassuring me every step of the way.

Sophie kept us informed and looked after our interests throughout the process. When we tried to take risks she rightly expressed caution, but at the end of the day she pulled out all the stops to complete our purchase against all the odds. Thank you Sophie.

Sophie was always on the ball and worked ahead of plan to ensure a speedy service. She explained complex issues in a way we could understand and gave very good advice. We have never used a solicitors who were not local to us however Sophie made sure that this was not an issue and made sure that timings for post etc were never an issue - a real expert in all interactions.

Mr Dean was helpful and a pleasure to deal with. The whole process was efficient and professionaly handled. I will be pleased to use Mason Baggott and Garton in the future.

 

The progress of our purchase was poor because of the actions of the solicitors the represented the  vendor and also the actions of the vendor of the property. The vendors solicitors continually 'messed up' by not checking forms filled in by their client, not getting signatures ready for exchange etc and their continual lack of contact about the situation with Kerry. All of which made it very difficult for those, particularly Kerry, having to liaise with them and their actions or lack of actions.

By comparison, Kerry handled the situation professionally in or best interest. It was a difficult move due to extenuating circumstances but handled with compassion by Kerry. And also by members of other staff who where aware of our circumstances. Hazel on reception was for me absolutely what a receptionist is about, I found her very calming when i needed it.

Your service was excellent.

We have been extremely impressed with the service from the first conversation through to completion. Very happy indeed with the full service particularly at this difficult time. Simon, Mary and Travis have been excellent. We will certainly use you when we purchase our next home.

Amazing service from Sophie, from start to finish she was amazing talking me through the next steps and processes. Being a first time buyer and frankly not really doing much research I didn't really know what to expect in regards to next steps, timelines etc.

She kept me in the loop every step of the way and every time I had questions she gave me a call and talked me through them. Prior to even completing I recommended your services to a friend and no doubt on my next purchase will be reaching out.

I’d just like to acknowledge the exceptional level of service that I recently received from Sophie Croft from your organisation during my recent house move. Please could this e-mail be passed to her supervisor and superiors to recognise her professionalism, diligence and empathy during a very stressful period. Words cannot thank her enough. She is an asset to your organisation and should be highly recognised for how she approaches her work!

We as a family have used these solicitors frequently over the past few years in various departments as well. We have found them to be extremely efficient, informative and friendly in all of there departments.

Excellent service received. Difficult times due to Covid-19 but dealt with in a timely and very professional manner, giving me all he advice and guidance I could have asked for. Thank you

I just wanted to drop you an email saying thank you for all your help during my house buying process.

You and everyone in your team were absolutely brilliant and I am very happy with the service I received from you. Thanks a lot for all your help, great communication, and friendly and personal approach.

Definitely will recommend your company to any one buying a house, and definitely will use your services in the future.

All the best to you and everyone in your team!

Thank you

 

Sophie was amazing. I couldn’t ask for more from her. Our process was long and stressful due to 3rd parties however my only confidence throughout both our sale and purchase was in Sophie the whole time. Thank you very much.

Sophie and Megan were both very polite, friendly and professional. They were knowledgeable and supportive of my first time buyer experience when I had lots of questions.

Moving house was stressful for all the normal reasons but the one element that consistently met or exceeded expectations was the service from Mason Baggott & Garton. Jenny and Pippa were great but special mention has to go to Megan who was my main point of contact and who offered a flawless service throughout.

Everything went very smoothly so much so that there was little contact needed.

Jenny was ahead of schedule at all times. Whenever I rang she was on the ball immediately with our case and always knew exactly where we were at with things. She came across as very personable and real which made her very easy to talk with…..I only have experience of one house sale and purchase before, and from that thought it was a given that solicitors were slow and a bit difficult. I cannot praise Jenny enough. I never thought I would recommend a solicitor.

This year has been difficult for all, I was expecting longer delays in the purchase. Communication has been excellent, giving clear instructions as to what was required.

Really appreciate being able to complete our remortgage in the current climate. Thank you for your help.

Sophie kept us informed and looked after our interests throughout the process. She was always polite and kept cheerful even when we were forcing her hand. A pleasure to work with.

During the house purchase and sale process both Simon and his most able assistant Travis did a fully professional and faultless job whilst being totally helpful and friendly at all times.

I had a great experience with Mason Baggott and Garton Solicitors. Sophie, my solicitor was excellent and quickly earned my trust. She is an informative, calm professional and we cannot thank her enough for her support.

We were very happy with Sue and the reception staff. They always kept us informed, went the extra mile and never gave us false information. Best Solicitors we have ever used. Thank you so much.

 

3rd April 2019

Fantastic service, recommend 100% Simon was brilliant!

Brilliant service, highly recommended.

 

1st September 2019

We are very happy with Sophie's work on my sale and purchase. We always got a prompt reply to any queries and in plenty of detail if required in response to our questions. Sophie went the extra mile in our opinion and we'd certainly use your firm again.

Do call back clients as quickly as possible.

 

Ann Hinds was excellent. She was extremely patient with us as first time buyers. She always had time to explain things to us, so we always understand what was happening. Nothing was too much trouble. Should I need a solicitor in the future, I wouldn’t hesitate to approach Ann again.

Would just like to mention how helpful Sophie was throughout our whole purchase during this strange time. So friendly and keeping us up to date throughout. It was really appreciated.

Excellent service. Jenny and Megan made sure that very rock was turned for us. Thank you for all your patience towards me. But I think our seller required a lot more than me. Thank you again for helping us with our conveyancing.

Could not fault Hayley one bit for the work she did for us. She was extremely responsive and informative and went above and beyond on the day of exchange when we were faced with certain problems. Would definitely recommend!

Exceptional Service. Your firm was new into Barton when we decided to give you a try. We are so glad we did. Could not fault Simon, Travis or the reception staff. We would and already have recommended your company to anyone and everyone.

 

8th July 2019

Sophie has been excellent throughout, keeping us informed and our best interests at heart. Thank you for a quick, reliable and efficient service.

 

1st September 2019

Sophie Croft and her team assisted my partner and myself to buy our first home, which we did during the covid-19 lock down. Any problems we faced during this time Sophie and her team were amazing. Always professional, polite and brilliant at getting things done on time. All contact via phone or email with very quick response times. Highly recommend and would defiantly use them again.

In what turned out to be a less than straight forward property purchase the quality and communication from Melissa Moran was outstanding; despite global pandemic! Very thorough and professional, and kept pushing the process on at all times. Thank you so much.

Really happy with the speed and efficiency of their company.

Fabulous service, Simon couldn't do enough for us and any problems we had he got sorted straight away. Thank you.

Everything went ahead efficiently and without and problems. All matters dealt with via email or phone with minimal effort from mtself and making the whole process smooth and stress free.

Our main contact was through email. I recieved prompt replies to any questions I had. Good service. Would recommend to anyone buying a house.

Rex Garton, who I knew personally would be proud of the service you still provide.

Always an excellent and trustworthy service, thank you!

 

24th July 2019

Amazing communication from start to finish. Simon and Travis have both been brilliant, nothing was too much trouble for them and I was kept up to date at all times.

 

30th September 2019

This was my first ever house purchase and i knew nothing about the process. Simon and his team made everything so simple even don to my questions which he must have answered so many times before. Couldn't have asked for a better solicitors to deal with.

Everything was very easy for me as a first time buyer, everything was explained in a ways I could understand and they answered any questions and query’s straight away. They always chased on things as well, trying to get me moved forward and into my new home as quickly as possible

I have been dealing with your firm for a number of years now and the care and attention by all the staff has been first class. It can not be improved. Through happy times and sad times it has always been the same. Thank you very much for all your help.

 

6th November 2019

It was a stressful time for us during the process. Sophie and the team showed empathy and patience. They ensured that everything went smoothly and where issues came up the team made sure that they minimised the stress involved. We cannot thank you enough. Cheryl Watkins was also very helpful and supportive.

Thank you for your efficient service. I'm a first time buyer and you made it as painless as possible!

 

Even though Becci was up against poor buyers solicitors she did a fantastic job. Communication was excellent throughout and she answered all the questions I had.I would have no hesitation in recommending your firm to anyone.

Friendly professional service. My first time dealing with a solicitor as a first time buyer and they kept me informed all the way along, and made me aware when I needed to do anything. Happy with the service.

Very good service from Melissa Moran. Our house sale/purchase was progressed quickly and easily. She was also able to prevent the sellers estate agents from causing trouble along the way. I would just like to say a thank you to Melissa Moran for all her help throughout  the process. It took all the stress out of buying and selling the house.

Great service been provided, always in time. Fast answers , friendly staff.

Excellent service, speedy, great communication. I would defiantly recommend this solicitors.

I only really dealt with Travis, Mr Brocklesby's assistant, who was very helpful in arranging witness signatures during lock down and was very clear with email and telephone conversations. All in all, very good.

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